Posted November 4th, 2009 by christine
Over the past year, I have been lucky enough to have such wonderful customers whom are extremely appreciative of the guest books that they have ordered through Concepcioun.
There are a few customers that do question the value of what they have purchased. Frankly, I think they have every right to wonder why handmade goods are [...]
Tags: Bookbinding, bookmaking, Craft Business, profit and loss
Posted October 30th, 2009 by christine
I admit, I procrastinated for the Salt City Urban Art & Craft Market. I found myself working late every night the week prior to the show. By the time the show came I was tired, and frankly, I felt like I still didn’t have enough inventory to make the table look nice.
It was the first [...]
Posted July 26th, 2009 by christine
I am so lucky to have such appreciative customers. Time after time, brides will take the time out of their day just to e-mail me and let me know how much they liked their custom guest book order.
Is it because they know that their guest book was created by hand, and that the person that [...]
Tags: custom, customer feedback, guest books, Wedding Guestbooks
Posted May 4th, 2009 by christine
After months and months of cleaning up the CSS and html within the website, I have finally launched an evolution of the Concepcioun website. The website is now in sync with my Etsy shop and I finally feel as though I have a solid branding of products for Concepcioun. This has been years in the [...]
Tags: css, new, website
Posted May 1st, 2009 by christine
Yesterday, I received my first customer complaint. It is humbling to have a disappointed customer. I always want my customers to absolutely love what I deliver to them, because I go to great lengths to create high quality products.
However, I try to treat every obstacle as a learning experience. I have since added a slight [...]
Tags: compliments, customer, feedback, service
Posted April 27th, 2009 by christine
Last weekend I spent more time in the photo studio with Grant, taking photographs of my felt notepads. I am thrilled with the photographs. There is a lot of detail that is shown in the photographs that I would have never been able to capture with my regular point-and-shoot camera.
I am impressed by Grant’s talent [...]
Tags: Grant Taylor, images, photo, photography, pictures, product shots, shoot, studio
Posted March 19th, 2009 by christine
I would like to take the time to highlight that this blog and website are hosted by Web Hosting Buzz, a company that I have been using for the past three years. About a year ago, they announced that their hosting is carbon neutral They run energy efficient computers and monitors, as well as energy [...]
Tags: carbon neutral, eco-friendly, environment, green, hosting, International Tree Foundation, technology, Web Hosting Buzz
Posted March 12th, 2009 by christine
All blank writing and sketching journals and pregnancy/baby diaries are marked down 30-75% off!
I am making way for a new line of products and have decided to discontinue my one-of-a-kind square journals and the pregnancy/baby diaries. Some of the journals have been in my inventory for more than two years. I am embarrassed to admit [...]
Tags: albums, cheap, clearance, diaries, gifts, inexpensive, journals, sale, sketching, writing
Posted March 12th, 2009 by christine
I met Tara Hogan of Ink + Wit today for the first time, face-to-face. We have spoken over the phone previously and have been talking about getting together for months.
It was great to be able to meet with a like-minded person. We met up at Stronghearts Cafe, a local vegan bistro, and discussed possibly doing [...]
Tags: Ink + Wit, Meet and Greet, NY, Stronghearts Cafe, Syracuse Community, Tara Hogan
Posted February 28th, 2009 by christine
I was approached this week by Josie, owner of PreOwned Wedding Dresses, about promoting my custom wedding guestbooks on her site for her weekly giveaways.
Josie founded PreOwned Wedding Dresses in 2004, where she connects buyers and sellers of preowned designer wedding dresses. Her website has been featured on publications, online and offline, such as CNN.com, [...]
Tags: bargains, bridal, CNN, Cosmopolitan, custom, designer, dresses, giveaway, guestbook, InStyle, Monique Lhuiller, preowned, promotion, The New York Times, wedding